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A) Computer Related
Problem (Software) If you can ping 66.207.234.1 then your DSL is working properly. If you can ping 66.207.234.1 as described above but cannot connect to the Internet, the problem is in your computer. Make sure that your browser and email program are using a local area network connection for Internet connectivity (Check Setup Of Applications.) If you get an illegal exception or error when connecting to the Internet and you can ping 66.207.234.1 the problem is still in your computer. ISP Related Problem If you can ping 66.207.234.1 and get online fine but have problems with sending and receiving email, then you will need to contact the ISP to setup email or check status of account. (Active or Disabled) B) Internet Explorer Connect Using LAN Connection This can be set for Internet Explorer by going to "start>settings>control panel". Once in control panel double click the icon labeled "Internet" or "Internet Options". When the window opens select the "Connection" tab at the top of the page. You should set this to"never dial a connection" and remove all dial-up connections listed in the box. Now select the button at the bottom labeled "LAN Settings". When the "LAN Settings" window opens make sure that nothing is checked in any of the boxes, then click "OK" and then "OK again. Outlook Express Connect Using LAN Connection Outlook Express can be set up by selecting the tools menu after you start up Outlook Express. Then select accounts. When "Internet Accounts" window opens select the "Mail" tap and highlight your account listed in the box. Now click "Properties". Account properties window will open, then select the "Connection" tab at the top. Click the down arrow at the right side and select "Local Area Network" as the connection. Click the box beside "Always Connect To This Account Using" put a check in it. Click "Apply" at the bottom. If "Apply" is grayed out just click "OK". Now click "Close" to finish making changes.
Outlook Connect Using
LAN Connection |
